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    - Passengers with Disabilities
National RTAP
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2 the Point - ADA and Sensitivity

National RTAP 2 the Point Training Cards have been designed to be quick refresher trainings for transportation drivers that can be reviewed in the break room, while parked and waiting for a passenger to finish an appointment, or at the beginning of the day before beginning a route. Each card has training information on the front and a set of questions on the back.  After the driver finishes reviewing the information, he/she can answer the short quiz.  There is space at the bottom of the card for both the driver's and his/her supervisor's signature.

ADA and Sensitivity covers: general guidelines, customers with hearing impairments, customers with vision disabilities, customers who use service animals, and customers who use wheelchairs

This training was released in 2013 and updated in 2018. The training cards are also available through National RTAP eLearning.