National RTAP
1800 Diagonal Rd Suite 600 – PMB #1124, Alexandria, VA 22314
202-780-4595
Robin Phillips joined National RTAP in December 2014 with almost 18 years of experience working with FTA programs.
Robin went to law school after getting a BA in history from Reed College in Portland, OR, and practiced law for five years. She decided that municipal bonds and energy litigation were not connected enough to community development issues to be truly satisfying, so she went on to work for Oregon DOT, where she was hired to write and implement a multimodal intercity policy. The Oregon Intercity Network was the result. This collaboration between the 5311 program and the rail program shifted the paradigm from community projects to regional connectivity and access to transportation networks.
Parallel to service development was the realization that information about services was as important as the services themselves. In 2005, as Administrator of Coordinated Transportation at Washington State DOT, Robin hired staff to create the simplest data schema possible to run the Google transit trip planner. She then worked on finding ways to help rural providers input their data, to increase awareness and access to services.
Finding the right balance of public and private investment has been integral to Robin’s career. In Oregon there was little money, and private transportation services needed to stay in business in order to meet access and connectivity goals. The integration of public and private operators into the OR and WA state networks was key to their success.
In 2007 Robin was hired as Senior Policy Director at the American Bus Association, where she facilitated private operators trying to work with the states and federal programs, and vice versa.
Working at National RTAP is a natural culmination of Robin's experience and her dedication to improving transportation options in rural communities.
" National RTAP offers one-stop shopping for rural and tribal transit technical assistance products and services. Call, email, or chat with us and if we can’t help with your request, we’ll connect you with someone who can! "
" You go above and beyond and I wanted to let you know that I appreciate it so much and always enjoy my time with you. The presentations give me so much to bring back to my agency and my subrecipients. "
" I always used the CASE (Copy And Steal Everything) method to develop training materials until I discovered RTAP. They give it to you for free. Use it! "
" National RTAP provides an essential service to rural and small transit agencies. The products are provided at no cost and help agencies maximize their resources and ensure that their employees are trained in all aspects of passenger service. "
" We were able to deploy online trip planning for Glasgow Transit in less than
90 days using GTFS Builder. Trip planning information displays in a riders'
native language, which supports gencies in travel training and meeting Title VI
mandates. "
" Having a tool like GTFS Builder is really light years ahead of what it used to be at one time in terms of how fast you can put everything together. Our university students really can't imagine transit without it, so I think it's very important for us in terms of attracting that particular demographic. "
" In the past we used proprietary database software that was very challenging, very murky, and hard to update. GTFS Builder is a great opportunity to make this more user-friendly, more readily updatable and it
would enable us to show how to create a GTFS to more of the staff. "
" Collaboration is a buzz word these days in the industry. On behalf of our Tribal segment, I appreciate RTAP for making Tribes a partner in industry opportunities. The organization goes over and beyond reaching partners one would not expect in a busy industry such as public transportation. Thank you for your tireless efforts! "
"We are so very thankful for all your transportation training materials. Your resources are as valuable as gold!"
A program of the Federal Transit Administration administered by the Neponset Valley TMA
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by National RTAP |