According to the Civil Rights Division of the United States Department of Justice, the Americans with Disabilities Act of 1990 “prohibits discrimination and ensures equal opportunity for persons with disabilities in employment, State and local government services, public accommodations, commercial facilities, and transportation.”
The information in this toolkit focuses on United States Department of Transportation regulations 49 CFR Part 37- Transportation Services for Individuals with Disabilities (ADA) and 49 CFR Part 38- Americans with Disabilities Act (ADA) Accessibility Specifications for Transportation Vehicles, which can be accessed on the FTA website by using the links above. Throughout this toolkit, however, we will link directly to either Part 37 or Part 38.
While this toolkit is not an exhaustive collection of requirements, it is meant to give transit managers an overview of their responsibilities under ADA regulations to provide equal service to all passengers. This toolkit begins by listing ADA requirements by service type, and this is a good place for a transit manager to start. The rest of the toolkit is broken into various topics that will apply to the majority of agencies providing public transportation (with the possible exception of the ADA Complementary Paratransit section). All of the sections contain links to information sources and related resources, and there is an extensive Resources section at the end of the toolkit that provides links to reports, regulations, best practices, and informational guides all relating to the ADA.
Photo credits for banner above (l-r): Darlene Asher, Nusura, Ann Bernick, and Linda Hart.