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Transit Manager's Toolkit

Welcome to the Transit Manager’s Toolkit! This online toolkit was developed to give new transit managers the information they will need on day one to ensure their transit organizations are operating smoothly and are in compliance with the federal regulations associated with receiving 5311 funding.  

While this toolkit will cover a number of topics regarding compliance, it is important to note that this list is not exhaustive, and transit managers should not rely on this toolkit alone to ensure they are meeting all federal requirements.  Currently, the toolkit focuses on Safe, Accountable, Flexible, Efficient Transportation and Equity Act: A Legacy for Users (SAFETEA-LU) regulations.  

NOTE: Guidance and regulations related to Moving Ahead for Progress in the 21st Century Act (MAP-21, which took effect October 1, 2012) and the Fixing America's Surface Transportation (FAST) Act of 2015 are still being added to the toolkit.  SAFETEA-LU, MAP-21, and the FAST Act authorize the transportation programs of the Department of Transportation.  To read more about MAP-21, please click here.   

The toolkit has four sections:  Administration & Compliance; Operations; Tribal Transit; and Resources.  To view the topics included in each section, see the table of contents below or click on any of the sections in the left toolbar to expand your navigation options.  The content of each section can be downloaded as a PDF if you would like to save or print the material.  The Resource section contains links to helpful resources, sample forms, and best practices.  Federal circulars are referenced throughout the toolkit, and to learn more about what a circular is and see a list of circulars that are relevant to transit managers, please click here

We will be adding to this toolkit additional guidance is issued and new topics arise.  If you find that this toolkit does not cover a topic that you are looking for, feel free to use the ‘Suggest a Topic’ form on any page of the site to submit your topic idea.    

If you are interested in an in-person training about the basics of transit management, the Small Urban and Rural Transit Center (SURTC), part of the Upper Great Plains Transportation Institute at North Dakota State University, offers a 2-part Transit Management training series.  To learn more, see the course description.

National RTAP staff would like to thank the following workgroup members (all now former National RTAP Review Board members) whose expertise and experience shaped the development of this toolkit:

Sarah Brodt Lenz, Minnesota Department of Transportation
Tina Cote, Franklin Regional Transit Authority, Greenfield, MA
John Edmondson, Illinois Department of Transportation
Louis Friend, Chickaloon Native Village/Transit Division, Chickaloon, AK
Tim Geibel, Crawford Area Transportation Authority, Meadville, PA
Joe Hardin, Ztrans, Alamogordo, NM
Chris Kleehammer, Southeast Tennessee Human Resource Agency, Dunlap, TN
Debbie McGlasson, Pelivan Transit, Big Cabin, OK
Zenotha Robinson, Mississippi Department of Transportation
Tracy Young, Arizona Department of Transportation

Banner photo credits (l-r):  Betty Oppenheimer, Jamestown S'Klallam Tribe, WA; Carla Cleveland, Blount County Public Transportation, AL; Chandra Middleton, Baldwin Rural Area Transportation System, AL.