NationalRTAP is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to the NationalRTAP site and governs data collection and usage. By using the NationalRTAP site, you consent to the data practices described in this statement.
Collection of your Personal Information
NationalRTAP collects personally identifiable information, such as your email address, name, home or work address or telephone number. NationalRTAP also collects anonymous demographic information, which is not unique to you, such as your ZIP code, age, gender, preferences, interests and favorites.
There is also information about your computer hardware and software that is automatically collected by NationalRTAP. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used by NationalRTAP for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the NationalRTAP site.
Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through NationalRTAP public message boards, this information may be collected and used by others. Note: NationalRTAP does not read any of your private online communications.
NationalRTAP encourages you to review the privacy statements of Web sites you choose to link to from NationalRTAP so that you can understand how those Web sites collect, use and share your information. NationalRTAP is not responsible for the privacy statements or other content on Web sites outside of the NationalRTAP and NationalRTAP family of Web sites.
Use of your Personal Information
NationalRTAP collects and uses your personal information to operate the NationalRTAP Web site and deliver the services you have requested. NationalRTAP also uses your personally identifiable information to inform you of other products or services available from NationalRTAP and its affiliates. NationalRTAP may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.
NationalRTAP does not sell, rent or lease its customer lists to third parties. NationalRTAP may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, NationalRTAP may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to NationalRTAP, and they are required to maintain the confidentiality of your information.
NationalRTAP does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.
NationalRTAP keeps track of the Web sites and pages our customers visit within NationalRTAP, in order to determine what NationalRTAP services are the most popular. This data is used to deliver customized content and advertising within NationalRTAP to customers whose behavior indicates that they are interested in a particular subject area.
NationalRTAP Web sites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on NationalRTAP or the site; (b) protect and defend the rights or property of NationalRTAP; and, (c) act under exigent circumstances to protect the personal safety of users of NationalRTAP, or the public.
Use of Cookies
The NationalRTAP Web site use "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.
One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize NationalRTAP pages, or register with NationalRTAP site or services, a cookie helps NationalRTAP to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same NationalRTAP Web site, the information you previously provided can be retrieved, so you can easily use the NationalRTAP features that you customized.
You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the NationalRTAP services or Web sites you visit.
Security of your Personal Information
NationalRTAP secures your personal information from unauthorized access, use or disclosure. NationalRTAP secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other Web sites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.
Changes to this Statement
NationalRTAP will occasionally update this Statement of Privacy to reflect company and customer feedback. NationalRTAP encourages you to periodically review this Statement to be informed of how NationalRTAP is protecting your information.
Contact Information
NationalRTAP welcomes your comments regarding this Statement of Privacy. If you believe that NationalRTAP has not adhered to this Statement, please contact NationalRTAP at support@nationalrtap.org. We will use commercially reasonable efforts to promptly determine and remedy the problem.
" National RTAP offers one-stop shopping for rural and tribal transit technical assistance products and services. Call, email, or chat with us and if we can’t help with your request, we’ll connect you with someone who can! "
" You go above and beyond and I wanted to let you know that I appreciate it so much and always enjoy my time with you. The presentations give me so much to bring back to my agency and my subrecipients. "
" I always used the CASE (Copy And Steal Everything) method to develop training materials until I discovered RTAP. They give it to you for free. Use it! "
" National RTAP provides an essential service to rural and small transit agencies. The products are provided at no cost and help agencies maximize their resources and ensure that their employees are trained in all aspects of passenger service. "
" We were able to deploy online trip planning for Glasgow Transit in less than
90 days using GTFS Builder. Trip planning information displays in a riders'
native language, which supports gencies in travel training and meeting Title VI
mandates. "
" Having a tool like GTFS Builder is really light years ahead of what it used to be at one time in terms of how fast you can put everything together. Our university students really can't imagine transit without it, so I think it's very important for us in terms of attracting that particular demographic. "
" In the past we used proprietary database software that was very challenging, very murky, and hard to update. GTFS Builder is a great opportunity to make this more user-friendly, more readily updatable and it
would enable us to show how to create a GTFS to more of the staff. "
" Collaboration is a buzz word these days in the industry. On behalf of our Tribal segment, I appreciate RTAP for making Tribes a partner in industry opportunities. The organization goes over and beyond reaching partners one would not expect in a busy industry such as public transportation. Thank you for your tireless efforts! "
"We are so very thankful for all your transportation training materials. Your resources are as valuable as gold!"
A program of the Federal Transit Administration administered by the Neponset Valley TMA
National RTAP is committed to making this website accessible to persons with disabilities. If you need assistance accessing any content on our website or need alternative formats for our materials, please contact us at info@nationalrtap.org or 781-404-5020.
by National RTAP |