National RTAP Training Overview

National RTAP Training

On these pages you will find the training materials provided free of charge by National RTAP in print or online through our eLearning system. Also see our Directory of Trainers for outside training resources and trainers-for-hire.

eLearning Portal

Our learning management system offers self-guided, online courses. Managers can track learner progress.

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2 The Point Training

These refresher driver training cards are available in English, Spanish, and eLearning.

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Directory of Trainers

The searchable directory includes external training resources and trainers-for-hire. 

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Webinars

Tune-in to live virtual training presentations.

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Peer Roundtables and Chats

Connect with fellow transit providers to ask questions and share information.

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National RTAP Conferences

In-person and hybrid conferences offering training and technical assistance.

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National RTAP Training Modules

National RTAP’s hard-copy trainings are available through our Resource Library. Some are designed for use as an instructor-led training (ILT), with both Learner and Instructor Guides, and often a disc with PowerPoints and other instructor materials. The Learner Guides can also be used for self-guided training. 


For a list of all National RTAP trainings and resources, download our Resource Catalog. Most items can be downloaded or ordered from the online Resource Library or you can order by phone (888-589-6821), email (info@nationalrtap.org), or chat (click the button in the upper right). The materials and shipping are both free of charge.


National RTAP training modules (hardcopy and eLearning) include:

  • 2 the Point Training
  • Boards that Perform
  • Customer Service Excellence (Delivering Excellent Customer Service in Rural Transit and Managing for Customer Service Excellence in Rural Transit)
  • Dispatching and Scheduling Training for Rural Transit Systems
  • Emergency Procedures for Rural Transit Drivers
  • Essential Skills for Trainers
  • Fundamental Financial Management for Rural Transit Agencies
  • How to Buy a Vehicle
  • Introduction to Preventative Maintenance
  • Reasonable Suspicion Training for Supervisors
  • Risk Management for Rural Transit Managers
  • Roles & Responsibilities of Transit Managers
  • Problem Passengers: Managing Difficult Passengers & Situations
  • START (Safety Training and Rural Transit) and START Online
  • Substance Abuse Awareness Training
  • Top Shops: Emergency Management in Vehicle Maintenance Facilities
  • Transportation Coordination
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