Contact Us

If you have a question about rural or tribal transit or a suggestion about a National RTAP product, call us at 888-589-6821, email info@nationalrtap.org, or start a live chat via the button above. 

For individual staff contact information, see the Staff page. Our hours of operation are Monday–Friday, 9:00 AM–5:00 PM ET.


Tech Support

To get answers regarding National RTAP Web Apps – GTFS Builder, ProcurementPRO and Website Builder – visit the Support page for each web app. If you still have questions, start a live chat, call 888-589-6821, or email support@nationalrtap.org

For questions about National RTAP eLearning, email elearning@nationalrtap.org or start a live chat.


Peer Support

To connect with a transit industry peer with experience to share, you can request peer assistance from our Peer Support Network.

We also offer four private online forums where you can contact your peers directly:

We also have regular Peer Roundtables for the following audiences: Transit Managers, State Program Managers, and Tribal Transit.


Social Media

Connect with National RTAP on FacebookTwitter, YouTubeLinkedIn and Instagram. We have social share icons on the left side of all web pages so you can share our resources with others. 

National RTAP Facebook QR Code National RTAP YouTube QR Code National RTAP LinkedIn QR Code National RTAP Instagram QR Code





Office Locations


Headquarters - MA

5 Wheeling Avenue

Woburn, MA 01801

Main: 888-589-6821

Fax: 781-895-1122


Washington, DC

700 K Street NW

Washington, DC 20001

Main: 888-589-6821


Need Help?

We provide support by phone, email, and chat, plus a number of online resources.


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