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Peer Support

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Peer Support

Peer support is an excellent way to gain intimate knowledge of an aspect of the transit industry. Generally, to take advantage of peer support, a rural or tribal transit employee or State DOT staff-person contacts an organization with a peer network, explains their needs, and is connected to an industry professional who can provide a level of mentorship and guidance. A peer support request may entail a simple interaction, such as through an email or phone conversation, or it may involve a more comprehensive conversation about anything from starting up a transit agency to understanding what information to include in an effective grant proposal. Transit agencies who use peer support can save time and money by gaining skilled knowledge from one expert at a time.


This section of the Find Anything Toolkit contains information on: (click on any of these links to jump to a section)


Online Dialogues and Forums

Online dialogues are excellent tools for acquiring information and public opinion on a specific topic, and for allowing transit agencies and state personnel to have an active say in the formulation of regulations and best practices. Dialogues and forums are an effective way to network and form partnerships.


National RTAP offers peer networks for rural transit managersState RTAP managerstribal transit managers, mobility managersintercity transportation providers. Peer support services include all aspects of operating a rural and tribal transit agency or a State RTAP program. Visit the Connect with Us page and contact National RTAP to make a request for, or to be, a peer.


The American Association of State Highway and Transportation Officials (AASHTO) Transit Management is a network of state personnel, the primary purpose of which is to help states implement Federal Transit Administration Programs, provide feedback to FTA on implementation issues and best practices and to create a professional network to share best practices, receive technical assistance, and obtain new ideas from other states. States must become paying members to belong to MTAP.  AASHTO Peer Exchanges are a regulatory requirement for State DOT departments of research, development and technology. 


The Canadian Public Transit Discussion Board includes an American Transit Discussion Forum.
 

FTA offers a Public Transportation Agency Safety Plan (PTASP) Community of Practice. The Community includes at PTASP Technical Assistance Forum and a State Safety Oversight PTASP Forum. FTA's TAM Peer Library is a resource to exchange information about transit asset management.
 

National Association of City Transportation Officials (NACTO) Peer Networks meet to exchange ideas and experiences both online and in-person.
 

U.S. DOT's Intelligent Transportation Systems Joint Program Office ITS Peer Program provides short-term technical assistance to agencies facing ITS planning, procurement, deployment, and operational challenges.

US DOT's Transportation Planning Capacity Building (TPCB) Peer Exchange - One-on-one site visits and small-group discussion of specific, shared transportation planning issues that respond to agencies' direct needs.

Technical Assistance Resources

Technical assistance is information related to transit operations and management that is generally provided by state DOTs and programs such as National RTAP and similar organizations. Technical assistance is generally assistance provided for the explanations of rules, regulations and standards.

Community Transportation Association of America's (CTAA) Rural Passenger Transportation Technical Assistance Program (RPTTAP) promotes economic development through improved transportation systems in rural areas.  CTAA’s Tribal Passenger Transportation Technical Assistance Program (TPTTAP) focuses on helping tribes spur economic growth through improved transportation systems.


Federal Highway Administration's (FHWA) Tribal Technical Assistance Program (TTAP) provides resources about tribal topics.


FTA Training & Technical Assistance is available for federal, state and local jurisdictions and public transit providers and operators


National Aging and Disability Transportation Center (NADTC) facilitates Coordination Coalition Teams.


National Center for Applied Transit Technology (N-CATT) technical assistance activities include state summits and technology strike teams.


Shared-Use Mobility Center (SUMC) provides guidance to transportation leaders in regions across the US on a variety of project tasks


The Transit Oriented Development (TOD) Technical Assistance Initiative is a project of the Federal Transit Administration. 

State DOT Peer Resources

The following resources are technical assistance programs for State Department of Transportation program managers.


National RTAP offers a State RTAP Manager Peer Forum on a secure platform called Podio.  RTAP Managers can ask and answer questions and share best practices.  RTAP Managers who would like to join can contact info@nationalrtap.org.


U.S. DOT offers a variety of a variety of technical assistance and training program that can help States build needed traffic safety data collection, management, and analysis capacity.

These are research-focused organizations that typically support FTA’s strategic goals through research, education, workforce development, and technology transfer activities across modes and disciplines. FTA’s strategic goals include safety, state of good repair, economic competitiveness, livable communities, and environmental sustainability.


Council of University Transportation Centers (CUTC) includes research databases and member highlights.


The National Center for Sustainable Transportation (NCST) is one of five National University Transportation Centers, and is the only national center focused on the FAST Act research priority area of Preserving the Environment.


U.S. DOT provides a full list of current University Transportation Centers along with links to Browse UTC Research.

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Updated January 17, 2025

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