Website Builder FAQs

Q: I already have a website with Website Builder, what do I do?

A: You can login to edit or publish your website here.


Q: Can you use a different domain name than the one you get when you sign up for a website?

A: Yes. You will need to obtain your own domain and follow the instructions in the "Going Live" portion of the help guide.


Q: Can we create a website for an advocacy campaign?

A: As long as the campaign is related to your transit system, or run by a transit agency or like organization, you can feel free to do this. Our websites are available to transit systems, state transit associations, RTAP programs, and anything in between.


Q: Can the Website Builder features be linked into an existing site?

A: You can create Website Builder pages and link them to an existing site. Please contact support@nationalrtap.org for more assistance with this.


Q: Does Website Builder have a method of counting the number of visitors?

A: Yes. There are built-in reporting features as well as the ability to tie in your Google Analytics account. You can find more information in the help guide.


Q: Can you make information stand out with a scrolling ticker or side bar buttons?

A: Yes. You would need to add an HTML module somewhere on the page. You can create a button in Photoshop and add it to the module. If you would like to add a scrolling marquee please contact support at support@nationalrtap.org.


Q: Can we add an online donation button?

A: There is no built-in donation functionality, but most donation services allow buttons that can be embedded on websites. These can be adding using an HTML widget.


Q: Are there headings available for visual separation of news items?

A: There are six different levels of headings that you can use, in the text editor.


Q: Are there agencies already live with Website Builder that we can look at?

A: Yes, we have created a list of agencies that are live with their Website Builder site.


Q: Do these websites work with screen readers?

A: Yes, all templates are 508 compliant. However, the administrator still needs to make sure that all added content is properly configured. You can find more information about website accessibility on the Support Center Accessibility Page.


Q: Is there a way to create a password protected section of your website?

A: Yes. See the help guide page on password protection.