4/23/14-National RTAP has released the online State RTAP Manager’s Toolkit and Forum. The toolkit is a comprehensive guide to setting up and maintaining a state RTAP program, helpful for quick reference and to guide substantial change. State RTAP managers and contractors will also now be able to communicate with each other in a secure, private forum to discuss RTAP program issues, request documents, and share information.
The toolkit begins with the background of the RTAP program, National RTAP, and the status of state RTAP programs over the past 12 years. Whether to outsource a program, as well as seven program components, including training and technical assistance, are discussed, and a detailed list of steps to take when starting a new program are presented. Finally, many sample documents for various RTAP functions are provided, as well as places for RTAP managers to network and find further information.
“The State RTAP Manager’s Toolkit takes all the guesswork out of administering a successful program for those who are new to managing a state RTAP program,” says RTAP manager Linda Howell of Washington State DOT. “It also supplements the experience of veteran RTAP managers by providing creative ideas for technical assistance that may not have been considered before. From scholarship guidelines to interstate cooperation to marketing, the toolkit provides it all in one place.”
The new State RTAP Managers’ Forum will allow RTAP managers to communicate with each other in a central online location to share information and resources. Joining the forum is by invitation only, and RTAP managers who have not received an invitation should contact info@nationalrtap.org or call 888-589-6821.
National RTAP is a program of the Federal Transit Administration administered by the Neponset Valley Transportation Management Association and serves as the national arm for the Rural Transit Assistance Program. The mission of National RTAP is to improve mobility in all rural, small urban and tribal communities across the country through technical assistance. Since its inception in 1987 National RTAP has developed and distributed training materials, provided technical assistance, generated reports, published best practices, conducted research and offered Peer Assistance with the goal of improved mobility for the millions of Americans living in communities with populations under 50,000.
" National RTAP offers one-stop shopping for rural and tribal transit technical assistance products and services. Call, email, or chat with us and if we can’t help with your request, we’ll connect you with someone who can! "
" You go above and beyond and I wanted to let you know that I appreciate it so much and always enjoy my time with you. The presentations give me so much to bring back to my agency and my subrecipients. "
" I always used the CASE (Copy And Steal Everything) method to develop training materials until I discovered RTAP. They give it to you for free. Use it! "
" National RTAP provides an essential service to rural and small transit agencies. The products are provided at no cost and help agencies maximize their resources and ensure that their employees are trained in all aspects of passenger service. "
" We were able to deploy online trip planning for Glasgow Transit in less than
90 days using GTFS Builder. Trip planning information displays in a riders'
native language, which supports gencies in travel training and meeting Title VI
mandates. "
" Having a tool like GTFS Builder is really light years ahead of what it used to be at one time in terms of how fast you can put everything together. Our university students really can't imagine transit without it, so I think it's very important for us in terms of attracting that particular demographic. "
" In the past we used proprietary database software that was very challenging, very murky, and hard to update. GTFS Builder is a great opportunity to make this more user-friendly, more readily updatable and it
would enable us to show how to create a GTFS to more of the staff. "
" Collaboration is a buzz word these days in the industry. On behalf of our Tribal segment, I appreciate RTAP for making Tribes a partner in industry opportunities. The organization goes over and beyond reaching partners one would not expect in a busy industry such as public transportation. Thank you for your tireless efforts! "
"We are so very thankful for all your transportation training materials. Your resources are as valuable as gold!"
A program of the Federal Transit Administration administered by the Neponset Valley TMA
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by National RTAP |