This section includes informational and technical assistance resources are some of the most highly requested from National RTAP customers within the past year. If you would like any lists of hot topics that were on this page from previous years, please contact info@nationalrtap.org.
The following are selected resources that answer questions posed by users of the National RTAP Resource Center, and respondents to our national surveys of transit organizations.
FTA's Open Data Policy Guidelines, 2016
NADTC's and National RTAP's Making Mobile Trip Planning Work for You and Your Clients, 2021
National Center for Applied Transit Technology's (N-CATT) GTFS Flex: What is it and How is it Used, 2023
National RTAP's GTFS Builder Guidebook, 2024
Oregon DOT's GTFS-Ride: Transit Ridership Data Standard Ecosystem Development Final Report, 2021
Volpe Center's GTFS for Estimating Transit Ridership and Supporting Multimodal Performance Measures, 2017
Center for Urban Transportation Research's (CUTR)'s Utilizing Information Technology in Innovative Marketing Approaches for Public Transportation, 2010
NADTC's Marketing Your Transportation Program, 2021
NCHRP's Best Practices and Marketing to Increase Rural Transit Ridership and Investment, 2018
National RTAP's Marketing Transit Toolkit, 2024, Best Practices Spotlight Article on Social Media, 2023, Driving Your Online Presence: The Importance of Creating a Website for Your Transit Agency, 2023, and Transit Marketing 101, 2021
Transit Center's Winning Transit, 2019
Early Property Acquisition and NEPA Compliance, 2024
Center for Health Law and Policy Innovation of Harvard Law School (CHLPI) and Lung Cancer Alliance's Non-Emergency Medical Transportation: Past, Present, and Future of a Critical Service, 2018
Centers for Medicare and Medicaid Statistics (CMS) Non-Emergency Medical Transportation (NEMT) Resources, 2016
FTA's Cost Allocation Technology for Non-Emergency Medical Transportation Final Report, 2020
National RTAP's NEMT Resource Guide, 2022 Updated Medicaid Transportation Guidance and What it Means for Transit Agencies and State DOTs, 2024
Razon, Na’amah, Laura M. Gottlieb, and Taressa Fraze. Essential not Supplemental: Medicare Advantage Members’ Use of Non‑Emergency Medical Transportation (NEMT). Journal of General Internal Medicine, 2023.
TCRP's Handbook for Examining the Effects of Non-Emergency Medical Transportation Brokerages on Transportation Coordination, 2018
Federal Highway Administration's (FHWA) and Federal Transit Administration's (FTA) Transportation Planning Process Briefing Book, 2022.
National Association of Development Organizations' (NADO)
Integrating Economic Resilience in Performance-based Transportation Planning, 2018
Victoria Transport Policy Institute's Rural Multimodal Planning: Why and How to Improve Travel Options in Small Towns and Rural Communities. 2023.
National RTAP's Developing, Designing & Delivering Community Transportation Services, 2022, Getting Started: Creating a Vision & Strategy for Community Transit, 2022, and Planning and Evaluation Section of the Transit Manager’s Toolkit, 2024
FHWA's Improving Safety for Pedestrians and Bicyclists Accessing Transit, 2022
FTA's National Public Transportation Safety Plan, 2017, Sample Bus Transit Provider Agency Safety Plan (ASP), 2020, and Safety and Security Certification of Electric Bus Fleets – Industry Best Practices, 2023
National Center for Transit Research's (NCTR) Bus Operator Safety Critical Issues Examination and Model Practices, 2014
National RTAP's 2 the Point - Passenger Safety, 2018, National RTAP's START Safety Training & Rural Transit, 2018, and Safety, Security and Emergency Management section of the Transit Manager's Toolkit, 2024
Transit Cooperative Research Program's (TCRP) Improving Safety Culture in Public Transportation, 2015
Tribal Transportation Safety Management System Steering Committee's Safety Plan, 2017
Additional collections of resources are contained in our Topic Guides on the following subjects:
Updated January 17, 2025
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native language, which supports gencies in travel training and meeting Title VI
mandates. "
" Having a tool like GTFS Builder is really light years ahead of what it used to be at one time in terms of how fast you can put everything together. Our university students really can't imagine transit without it, so I think it's very important for us in terms of attracting that particular demographic. "
" In the past we used proprietary database software that was very challenging, very murky, and hard to update. GTFS Builder is a great opportunity to make this more user-friendly, more readily updatable and it
would enable us to show how to create a GTFS to more of the staff. "
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